Payment policy

Home Privacy Policy

Thank you for visiting the website under the management of Chanh Viet Long An JSC. We respect and commit to protecting your private information. Please read carefully the privacy policy below to better understand the commitments we make to respect and protect the rights of our visitors.

The Privacy Policy will explain how we receive, use and (under certain circumstances) disclose your personal information. The policy will also explain the steps we take to keep our customers’ personal information secure. Finally, the privacy policy will explain your choices regarding the collection, use and disclosure of your personal information.

Protecting your personal data and building your trust is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the privacy policy. We only collect necessary information related to the purchase and sale transaction.

We will keep your information in the period  required by law for customer care purposes. You can access the web and browser without having to provide personal details. At that time, you are anonymous and we cannot know who you are if you are not signed in to your account.

Collect personal information

  • We will collect various information about you when you want to place an order on the website.
  • We collect, store and process your information for the purchase process, the future announcements and providing services. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, phone number, fax, payment details, payment details by card or bank account details.
  • We will use the information you have provided to process your order, provide the services and information requested through the website and upon your request. We may pass on names and addresses to third parties for them to deliver to you (for example to a courier or supplier).
  • Online payments will be processed by our international network agents. You only provide us or the agent or the website with accurate, non-misleading information and must notify us of any changes.
  • Your order details are kept by us, but for security reasons, we cannot make them publicly available. However, you can access the information by logging into your account on the website. Here, you will see your order details, received and sent products, and email, bank and newsletter details that you set to long-term follow-up. You commits to the confidentiality of your personal data and do not disclose it to third parties. We do not accept any responsibility for the misuse of the password if this is not our fault.

Third partners and affiliates

We may pass on your information to other companies in the group. We may transfer your information to agents and subcontractors within the framework of this privacy policy. For example: We will beg the third-party for delivery, payment receipt, data analysis, marketing and customer service support. We may exchange information with third parties for fraud prevention and credit risk reduction purposes. As part of this privacy policy, we do not sell or disclose your personal data to third parties without prior consent unless this is necessary for the terms of the privacy policy or we are required to do so by law.

CHAVI and third-party vendors, including Google, may use Google Analytics’ cookies or third-party cookies (such as DoubleClick) for information collection, optimization, and advertising purposes based on the user’s past site visits.

Use of Cookies

A cookie is a small text file that uniquely identifies your username from your computer to our servers when you visit certain pages on the website and is stored by your internet browser on your hard drive of your computer. Cookies are used to identify IP addresses, save time. We use cookies to facilitate your access to the website (for example, remember your username when you want to change your shopping cart without having to re-enter your email address) and do not ask for any information. about you (e.g. advertising objective). Your browser may be set not to use cookies, but this will limit your use of the website. Please accept our commitment that cookies do not include any private personal details and are safe from viruses.

This browser uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users visit the site. Information compiled from cookies will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your usage of the website, compile reports on website activities for website operators and provide other services related to internet activities and usage. Google may also transfer this information to third parties as required by law or to third parties that process information on Google’s behalf. Google will not associate your IP address with any other data that Google holds. You may refuse to use cookies by selecting the appropriate settings on your browser, however note that this will prevent you from using the full functionality of the website. By using this website, you consent to Google processing data about you in the manner and for the purposes set out above.


  • We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When we collect data on the website, we collect your personal details on a secure server. We recommend that you do not give your payment details to anyone by email, we are not responsible for any loss that you may incur in exchanging your information over the internet or email.
  • You absolutely do not use any program, tool or other form to interfere in the system or change the data structure. It is strictly forbidden to distribute, propagate or promote any activities to interfere, destroy or infiltrate the data of the website system. Any violation will be stripped of all rights and will be prosecuted before the law if necessary.
  • All transaction information will be kept confidential, but in case of a request from law enforcement agency, we will be forced to provide this information to law enforcement agencies.
  • The terms, conditions and contents of this website are governed by the laws of Vietnam and reviewed by the courts of Vietnam.

Customer benefits

Bạn có quyền yêu cầu truy cập vào dữ liệu cá nhân của mình, có quyền yêu cầu chúng tôi sửa lại những sai sót trong dữ liệu của bạn mà không mất phí. Bất cứ lúc nào bạn cũng có quyền yêu cầu chúng tôi ngưng sử dụng dữ liệu cá nhân của bạn cho mục đích tiếp thị.